Privacy Policy

Last updated: August 18, 2025

This Privacy Notice for UNIVERSAL STONE ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at http://www.universalstonenc.com or any website of ours that links to this Privacy Notice.
• Engage with us in other related ways, including sales, marketing, or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. For questions, contact us at info@universalstonenc.com.

SUMMARY OF KEY POINTS

What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?
We do not process sensitive personal information.

TABLE OF CONTENTS

1. What information do we collect?
2. How do we process your information?
3. What legal bases do we rely on?
4. When and with whom do we share your personal information?
5. Do we use cookies and other tracking technologies?
6. How long do we keep your information?
7. How do we keep your information safe?
8. Do we collect information from minors?
9. What are your privacy rights?
10. Controls for Do-Not-Track features
11. Do United States residents have specific privacy rights?
12. Do we make updates to this notice?
13. How can you contact us about this notice?
14. How can you review, update, or delete the data we collect from you?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information you voluntarily provide when you express interest in our products or services, participate in activities, or contact us.

Personal information may include:

• Names
• Email addresses
• Phone numbers
• Contact preferences

We do not process sensitive personal information.

All personal information you provide must be true, complete, and accurate, and you must notify us of changes.

Information automatically collected

When you visit, use, or navigate our Services, we may automatically collect:

• Log and Usage Data: IP address, browser type, device info, system activity, error reports, etc.
• Device Data: Device type, operating system, internet service provider, hardware model, etc.
• Location Data: Approximate or precise location (depending on device settings).

We also use cookies and similar technologies.

Google API

Our use of information from Google APIs adheres to the Google API Services User Data Policy, including Limited Use requirements.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process personal information to:

• Provide, deliver, and manage our Services.
• Improve user experience and operations.
• Communicate with you.
• Prevent fraud and ensure security.
• Comply with applicable laws.
• Any additional purposes, only with your consent.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We process your information when we have a valid legal reason, such as:

• With your consent.
• To perform a contract.
• To comply with legal obligations.
• To protect vital interests.
• For legitimate business interests.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information:

• With vendors, service providers, or contractors.
• In the event of a business transfer (merger, sale, or acquisition).
• To comply with laws or respond to legal requests.
• To protect rights, safety, or prevent fraud.
• With your consent.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We use cookies, beacons, and similar technologies for functionality, analytics, and advertising. You can control or disable cookies through your browser settings.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep personal information only as long as necessary for the purposes outlined in this Notice, unless a longer period is required by law.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use organizational, technical, and administrative measures to protect your information. While we strive to protect your data, no electronic transmission or storage is 100% secure.

8. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect or market to children under 18. If we learn we have collected such data, we will delete it.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.
• Withdraw consent.
• Restrict or object to processing.
• Port your data.

To exercise these rights, contact us or submit a request through our online form.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to Do-Not-Track browser signals.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes. Depending on the state, residents may have additional rights (e.g., under California CCPA, Virginia CDPA, etc.). These may include:

• Right to know what data is collected.
• Right to request deletion.
• Right to opt-out of data sales or sharing.

12. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this Privacy Policy to stay compliant with laws or operational changes. The “Last Updated” date reflects the latest revision.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

You can contact us at:
Universal Stone
Email: info@universalstonenc.com
Website: http://www.universalstonenc.com

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You may request access to, updates of, or deletion of your personal information by contacting us directly or by submitting a data subject access request through our provided form.